Meet The Team

Doctors

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GP trainees

^{GP trainees are qualified medical doctors who are specialising in General Practice. They stay with us for a period of several months, depending on their grade.}

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Advanced Nurse Practitioner

^{Advanced Nurse Practitioners are experienced Registered Nurses who have undertaken Masters’ level training in Advanced Practice}

Heggy (Helena) Wyatt (F)

Also speaks Portuguese

General Practice Nurses

^{The Practice Nurses see patients for cervical smears, general health advice, travel advice (please make an appointment at least 8 weeks before travelling), and high blood pressure, heart disease, asthma/COPD and diabetes check-ups. The Advanced Nurse Practitioner is able to see patients who are ill, and perform examinations, investigations and treatment. We offer ‘pre-bookable’ nurse appointments. Please contact reception, preferably using AskMyGP if you can}

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Healthcare Assistants

^{Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. Both Sherif and Lies can carry out wound dressings and ear irrigation when the patient has first been assessed by a nurse. They may act as a chaperone when a patient or doctor requests one.}

Role of Practice Nurses and Health Care Assistants

Our practice nurses are very experienced and see patients for a wide variety of problems and tests, including:

^{Cervical smears (cervical screening)}

^{General health advice}

^{Travel immunisations (please make an appointment at least 6 weeks before travelling)}

^{Blood pressure checks}

^{Heart disease, asthma and diabetes check-ups}

^{Contraceptive advice}

We offer pre-bookable nurse appointments. Please contact reception.

If you have long-term health conditions:

^{We take pride in providing a high-quality service for our patients. For diabetes, we invite patients for a detailed yearly check-up. If you have asthma, heart disease, high blood pressure, chronic lung disease, epilepsy, thyroid disease, a long-term mental health problem or have had a stroke please make an appointment at least once a year for a check-up. The reception team will be able advise you on the best person to book with.}

NHS health checks and health checks for older people:

^{If you are aged 40-75 we offer free cardiovascular (heart health) risk assessments with advice on how to reduce this risk. Please make an appointment with our Healthcare Assistants.}

^{We also offer annual health checks to all patients aged 75 or over. Please make an appointment with the practice nurses. If you are unable to attend the surgery they can visit you at home.}

^{We now have clinical pharmacists working within the surgery. They can help you by reviewing your long term medications for conditions such as hypertension and asthma. They can discuss how they are working for you and carry out health checks such as taking your blood pressure. The pharmacist can also explain medicines which have been newly started in hospital and resolve any medication-related side-effects that you may be experiencing. You can book an appointment with our pharmacist online, over the phone or in person with the reception team.}

Mavin Patel (M)
Pharmacist

Practice Management

^{Our management team are responsible for the smooth running of the practice and making sure that the right systems and processes are in place so that we can provided a high quality of patient care. Please contact them directly via our email lower.claptongp@nhs.net if you have suggestions or questions.}

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Administration Team

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Patient Facilitation Team (reception)

^{Patient Facilitators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.}

^{Patient Facilitators make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.}