Non-urgent advice: Zero Tolerance Policy
Lower Clapton Group Practice supports the NHS zero tolerance policy of all violence and aggression.
The practice recognises that there can be contributory reasons for patients behaving in difficult or challenging ways, however, where this tips over into aggression or violence, the practice will adopt a zero tolerance approach.
Non-urgent advice: Teaching Practice
We are proud to be a teaching, training and research practice. You may be asked if a student/trainee can sit in during your consultation or be contacted to take part in research which can offer additional services/better patient care in the local area.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999
The NHS App
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals